April 18th, 2014

Will Consumers Turn Away If Phones Get Too Smart?

Today’s busy consumers have many technological options available today, and the range of things the average smartphone can do definitely has an impact on the evolving relationship between your customers and your company. Does your customers’ growing reliance upon smartphones have implications for ...

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April 17th, 2014

Use Gaming as an Aid to Train Your Staff

Game theory is probably one of the most powerful training tools in existence. Actually, it’s probably one of the most powerful business tools period, but that’s well beyond the scope of this small article. For the moment, let’s focus on training, and ...

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April 16th, 2014

Working Together With Local Businesses

system-63768_640You need many people and organizations to create and maintain any business, from the janitor who cleans your building to the celebrity who endorses your brands. This concept translates to relationships with other businesses. There are other businesses in your area that ...

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April 15th, 2014

Open Data: What are the Implications for the Smaller Business?

What exactly is meant by the term “open data”? More specifically, what does it mean for your small business?
Open data is the concept of certain data being freely available to anyone who wants to use it, without concern for patents, copyrights, or ...

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April 14th, 2014

Know When to Hold and When to Fold – The Art of Giving Up

Sometimes, you just have to know when to quit.
Yes, we’re talking about your business, and I know you’ve poured your heart and soul into it. You’ve probably logged too many hours to count into making a go of it, and for you, ...

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April 12th, 2014

Thinking of Building an App? – Five Things to Consider Before You Start

Building a company app can open up all sorts of doors for you. It can lead to new marketing frontiers, provide better and more up to the minute information to your customers, provide information tailored to your customers based on their purchase ...

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April 11th, 2014

“Heartbleed” Threat Affects Entire Internet – What You Should Do

You’ve probably been hearing about it. There’s a bug…a security hole on the internet in the secure socket layer called “Heartbleed.” You may not understand some of the words I just typed. You may not think it matters, but this one matters. ...

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April 10th, 2014

Diminishing Attention Spans – How to Catch and Keep Zapper-man

finger-280201_640Once upon a time, the adult attention span was twelve minutes. An average adult could stay focused on a task for twelve minutes without becoming distracted. In today’s modern, 24/7, always-on world, the average adult attention span is down to five minutes. ...

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April 9th, 2014

How Biometric Technology Will Impact Your Business

biometrics-154660_640Biometric technology is a technology of the now. It’s already fairly well developed and advanced. Not to say that additional advances aren’t coming, but you won’t have to wait five or ten years, or longer, to see how it is already shaping ...

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April 8th, 2014

The Mission Statement: Useful Management Tool Or Tired Old Claptrap?

man-162603_640There are some in management, not many, but some, who live and breathe the notion of the Mission Statement. These people tend to be almost evangelical about it, preaching the gospel and importance of having one. More than that, they let everyone ...

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Company Information

RKL & Associates, LLC.
24 Rowley Street
Winsted, CT 06098

Phone: 860-738-0004
Fax: 860-738-8495

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